To create and maintain the sector benchmark for environmentally responsible style and personal luxury together with inspired service that exceeds guest expectations, with innovative management initiatives and a dedicated staff who take ownership to ensure the ultimate atmosphere for relaxation, refreshment and renewal.  

Since its inception 2001, Maya Resorts have been incorporating sustainable tourism principles and practices into its operation. We continuously strive to refine our level of understanding of sustainability and periodically take time to review our sustainable practices in order to expand these practices and implement improvements wherever possible.

We aim to move towards sustainability where all concerns need to be integrated into a business strategy that leads the resort to be more resilient, pro-active to future challenges and opportunities. Our Sustainable Management Plan ensures long term profitability for the hotel, which will benefit its owners, its employees and its neighbors. Therefore, in May 2011 Maya Ubud took up the challenge to obtain Green Globe certification. 

Green Globe is the premier global certification for sustainable travel and tourism. Green Globe Certification offers the world’s most recognized and longest running program allowing us, as one of the green leaders in the travel and tourism industry to confidently promote our environmental credentials along with our commitment to the people and prosperity of our destination, the village of Ubud, Bali.

Legian Beach Hotel

Legian Beach Hotel sits as an oasis within bustling and vibrant environment of Legian, it is remarkable to discover the four hectares of gardens and parklands, which is the beautifully calming setting for Legian Beach Hotel. The vast tropical gardens of 40,000 square metres are fringed by the colourful destination on three sides and the famed beachfront on the fourth. Bali’s international airport is approximately a 30-minute drive.

For more information, please visit www.legianbeachbali.com

Candi Beach Resort & Spa

Escape from the hustle bustle of South Bali and embrace the tranquility of peaceful East Bali. Our charming resort is set within a coconut grove garden that gently rolls on to a beautiful private white sand beach. Natural colors and local materials have been blended to create a resort that harmonizes with the environment. The traditional architecture utilizes local materials from Bali and neighboring Indonesian islands, while the turquoise waters of the dreamy, palm fringed swimming pool appear to overflow into the azure sea. This welcome oasis is where the dream begins.

For more information, please visit www.candibeachbali.com or www.candibeachvillas.com

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Last Updated: 10 August 2018

Maya Resorts (MR) recognises and respects your right to privacy. You may browse at will through most of mayaresorts.com without supplying personal information. In the event that you are asked for personal information, MR will collect only what is necessary – for example, in order to answer your inquiry – and MR’s policy for its use it only as follows.

This Privacy Policy explains our personal data practises and the choices you can make about the way your personal data is used. By interacting with us, submitting information to us, or signing up for any products and services offered by us, you agree and consent to MR collecting, using, disclosing and sharing amongst themselves your Personal Information, and disclosing such Personal Information to the Companies' authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.

This Privacy Policy was last updated on the above date and may vary from time to time to ensure that this policy is consistent with our futre developments, industry trends and/or any changes in legal or regulatory requirements.

What is Personal Information

• Identity data: Full name, date of birth, gender, passport information or other identification number
• Contact data: Home address, email address and phone number
• Financial data: Credit card details, mobile payment and transaction history
• Health information where provided
• Guest stay information: Including arrival and departure date, hotel stay history, goods and services purchased
• Personal preferences: Includes language preferences, special requests, interests, activities, hobbies, food and beverage choices, service issues
• Technical data: Includes Internet Protocol (IP) address, device identifier, browser type and version, timezone setting and location, geolocation, operating system and platform, information about how you use our website, products and services.
• Communication data: Includes all correspondence with us as well as your reviews, feedback and opinion about our resorts may be kept and added to your personal information.

Collection of Personal Information

Subject to requirements of applicable law, we collect Personal Information in following ways:

• When you make reservation, purchase goods and services from our Websites or Apps, communicate with us or post to social media pages, or sign up for a newsletter or participate in surveys, contest or promotional campaigns.
• We collect Personal Information when you visit our properties or use on-property services and outlets, such as restaurants, concierge services, health clubs, child care services, spas and galleries.
• We collect Personal Information when you make a reservation over the phone, communicate with use through email, fax or via online chat services.
• We collect Personal Information from companies with whom we partner to provide you with goods, services or offers based upon your experiences at our properties or that we believe will be of interest to you.
• We collect Personal Information from other sources, such as public databases, joint marketing partners and other third parties.
• When your images are captured by us via CCTV cameras while you are within our premises, or via photographys or video taken by us or our representatives.

Use and Disclosure of Personal Information

We use Personal Information for our legitimate business and commercial interests, including the following:

• To enable you to use our website.
• To help us identify you and any account you hold with us
• To provide you with services you request.
• To facilitate reservations, payment, send confirmation messages, and to provide you with information of surrounding areas.
• To process reservations through our website and assist in any inquiries relating to your stay with us.
• To administer rewards and benefits.
• Personalise the Services according to your Personal Preferences. Including communications about goods and services according to your personal preferences.
• To analyse customer trend and insights.
• For business operation purposes such as data analysis, auditing, statistical and research purposes.
• To comply with legal and and regulatory obligations.

Disclosure of your Personal Information

We may share your Personal Information with the following:

• Between and among Maya Resorts and a limited number of our affiliates as are relevant to above purposes and to facilitate our business operations.
• Third-party payment processors, payment service providers, external banks, credit card companies, IT and marketing support, service providers and other consultants.
• Vendors or third party service providers in connection with marketing promotions and services offered by MR.
• With anyone involved in the process of making your travel arrangements (e.g. travel agents, group travel organisers, your employer, our partners, foreign embassies) in order to fulfill contractual obligations.
• With any law enforcement, courts, government, local or foreign regulatory bodies and national security authorities.
• Analytics and search engine providers that assist MR in the improvement and optimisation of our web services.
• Our professional advisors and auditors.
• A prospective buyer or investor in the event that we sell any business or assets.

These third parties have access to your Personal Information only to perform necessary tasks and are obligated not to disclose or use it for any other purpose.

Log Information

Like most commercial websites, MR automatically logs all of the traffic to and from this website. These logs do not include any type of personal information that can identify you or your company. These logs include domain information that helps MR to improve its website, determine the cause of any problem and analyze statistically.

Cookies and Tracking Technology

Some parts of Maya Resorts website may use cookies, which enable MR to track usage patterns, enforce security, and offer you customized content. A cookie is a small text file that the website’s server places on your computer hard drive as a unique identifier. Note that our cookies do not collect personally identifiable information.

Links to Other Sites

This website contains hyperlinks to other sites. Note, however, that MR does not share personal information with any of these sites, and MR is not responsible for their content and/or privacy policies.